Last Updated: 26 December 2025
Velocity Computers (“we”, “our”, “us”) operates the website https://velocitycomputers.in. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Order and transaction details
b) Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
2. How We Use Your Information
Your information may be used for the following purposes:
- To process, confirm, and deliver orders
- To provide customer support and service updates
- To communicate important notifications related to purchases or services
- To improve our website, offerings, and user experience
- To prevent fraud and ensure transaction security
- To comply with applicable laws and regulations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance. Cookies help us understand user behavior and improve functionality. You may choose to disable cookies through your browser settings; however, some features of the website may not function correctly.
4. Payment Information
Velocity Computers offers the following payment options:
- Direct Bank Transfer
- Razorpay Payment Gateway
- UPI Payment Gateway
a) Direct Bank Transfer
For direct bank transfers, we may receive limited transaction information such as payer name, transaction reference number, and payment amount. We do not collect or store your bank account login credentials.
b) Razorpay Payment Gateway
Payments processed through Razorpay are securely handled on Razorpay’s platform. Velocity Computers does not store or have access to your debit/credit card details, UPI PINs, net banking credentials, or any sensitive payment information. Razorpay follows industry-standard security practices and regulatory compliance.
c) UPI Payment Gateway
UPI payments are processed via secure UPI-enabled platforms. We receive only transaction confirmation details such as transaction ID, payment status, and amount. Your UPI ID and PIN are never stored on our servers.
d) Payment Security
All online payment transactions are encrypted and processed through trusted third-party payment service providers. Velocity Computers does not retain sensitive financial information such as card numbers, CVV, or PINs.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with:
- Payment service providers for transaction processing
- Delivery and logistics partners for order fulfillment
- Legal or regulatory authorities when required by law
All third parties are obligated to protect your information and use it solely for the intended purpose.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or alteration. While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your data, subject to legal requirements
- Withdraw consent for promotional communications
Requests can be made by contacting us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. Velocity Computers is not responsible for the privacy practices, content, or policies of such websites. We encourage you to review their privacy policies independently.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a minor has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page with the revised date.
12. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Velocity Computers
📧 Email: support@velocitycomputers.in
📞 Phone: +91 8017166529
📍 Location: Kolkata, West Bengal, India
